Lovanne Terms of Service
Consolidated Terms & Policies
For complete details on our comprehensive terms of service, please refer to the dedicated pages for each of our specific policies:
- Refunds & Returns
- Privacy Policy
- Warranty
- Shipping Policy
Agreement & Updates By accessing, registering for, or making purchases on the Lovanne website or mobile app, you automatically agree to these Terms of Use. We reserve the right to update these terms at any time without prior notice. We encourage you to review this page regularly, as your continued use of our platform constitutes acceptance of any changes.
Dispute Resolution These terms outline the rights and restrictions regarding your use of our site. Notably, by using our services, you agree to resolve any legal disputes exclusively through binding arbitration and waive your right to participate in class-action lawsuits.
Age Requirement Our platform is strictly intended for users who are 18 years of age or older. By accessing the site, you confirm that you meet this age requirement. If you are under 18, please do not use, register, or make purchases on our platform. We will immediately terminate the accounts of any users discovered to be underage.
Legal Disputes & Applicable Law
Confidential Arbitration & Class-Action Waiver By using our platform, you agree to waive your right to file a lawsuit in court or participate in any class-action litigation. All disputes related to the Lovanne website—including orders, advertisements, communications (emails/SMS), data privacy, or your user status—will be resolved exclusively through confidential arbitration in any state within Nigeria.
- Exception: Lovanne reserves the right to seek standard legal remedies in court if you violate, or threaten to violate, our intellectual property rights.
The Arbitration Process Before initiating arbitration, you must take the following steps:
- Send a formal, written “Notice of Dispute” via certified mail to Lovanne’s current office address.
- Clearly describe the nature of your claim and the specific resolution or relief you are seeking in this notice.
- Allow a 30-day negotiation period starting from the day we receive your notice. If we cannot reach a mutual agreement within those 30 days, either party may officially commence arbitration.
Governing Law Your use of the site, these terms, and any disputes arising from them are strictly governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.